Organizational Profile
Juma Ventures (www.Juma.org) operates an award-winning youth development program with the mission of breaking the cycle of poverty by ensuring that young people complete a four-year college education. Juma empowers low-income youth through an innovative program that integrates employment in social enterprises, college preparation, career services and financial education. Since its founding in 1993, Juma has employed more than 4,000 young people who have generated $22 million in enterprise revenue, earned $4 million in wages and saved $2 million for higher education. We operate 14 social enterprises in six cities: San Francisco, Oakland, San Diego, Seattle, New Orleans, and Santa Clara.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. We value teamwork, diversity, enthusiasm, commitment and results.
Role Overview
The Data & Operations Coordinator will support the growth of Juma’s youth savings account programs.
We seek a self-starter who is smart and innovative, loves data and analytics, and enjoys solving complex operational challenges using technology. The Coordinator will be instrumental in building and delivering a service to nonprofits that empower youth to complete a college education. This is an exciting opportunity to contribute to the design and development of one of the country’s largest youth savings programs.
Specific Job Duties
1) Manage The Children’s Aid Society’s College Savers Program (http://mysavingsaccount.com/cas/)
Operations & Project Management:
Serve as liaison between Citibank Inclusive Finance and program staff in NYC
Manage account opening, ongoing maintenance, and closure/disbursement processes
Optimize and manage databases that track account transactions, incentives, and demographic information
Build and automate systems to manage the exchange of data between stakeholders
Clean data, and develop processes to ensure data integrity
Client Management:
Establish strong client relationships and deliver high quality service
Facilitate regular meetings, and ensure on-time deliverables from all stakeholders
Review, edit, and track all program documents, marketing materials, and contracts
2) Support market analysis of youth savings programs and banking products
Provide project management support for research & development efforts
Support the analysis, sourcing, and implementation of new technology to improve program management
Work with external parties (e.g. financial institutions) to design processes and build systems to streamline savings account administration, focusing on efficiency, automation, and scale
3) Provide data analysis and reporting support to staff and clients
4) Support the operations of Juma’s Individual Development Account (IDA) programs
5) Other duties as assigned
Preferred Qualifications
High level of proficiency with Microsoft Excel and Google Apps
Familiarity with databases, CRM software, or accounting systems (e.g. VistaShare, NetSuite, Salesforce, Efforts to Outcomes, etc.)
Familiarity with project management software (e.g. Ace Project, SmartSheet, Asana, Producteev, Trello, etc.)
Key Experience & Strengths
Strong attention to detail and accuracy
Highly organized and able to complete multiple tasks simultaneously with close attention to detail
Self-starter, motivated, takes initiative in all situations
High professional and ethical standards for handling confidential information
Demonstrates flexibility and initiative; able to work independently, but also thrives on a team
Displays personal responsibility by meeting commitments on time, accepts accountability, handles changes, sets personal standards and boundaries
Highly developed written and verbal communication
Well-developed interpersonal skills. Ability to get along well with diverse personalities; tactful, mature, and flexible
Be fingerprinted and pass a criminal background check
LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply.
Job Details
Reports to: Director of Savings Programs
Job Location: San Francisco
Starting Salary: $38,000-42,000
Classification: Full time, Non-Exempt
Hours/Week: 40 hours/week
Education: Bachelor’s Degree required
Years of Experience: 1-3 years
Benefits Include: Health Insurance, Dental/Vision, Paid holiday and sick days and generous vacation schedule
How to apply
Please submit the following to Beth Williams, Director of Savings Programs, at bethw@juma.org:
A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
Current resume
Due to the potential volume of responses, only candidates selected for an interview will be contacted.