JOB TITLE: Part-time Program Assistant (Bilingual Spanish)

ORGANIZATION: Operation Access, 1119 Market St, Suite 400, San Francisco, CA, 94013

PART TIME: 10-15 hours per week, temporary

PAY RATE: Depending on experience

DATE: 5.14.15

TO APPLY:
Please submit a resume and cover letter to hr@operationaccess.org. No phone calls please.

BACKGROUND:

Operation Access (OA) is a non-profit organization that for 22 years has enabled medical providers to donate vital specialty care to over 10,000 Bay Area residents in need. Over 1,000 medical volunteers and 43 hospitals and surgery centers provide over 1,400 donated outpatient surgical procedures and diagnostic services annually for low-income, uninsured people. OA serves patients in all nine Bay Area counties through its San Francisco office.

POSITION OVERVIEW:

The primary focus of this position is to help vulnerable patients obtain access to specialty care through patient intake and eligibility screening, and support of other program activities.

AREAS OF RESPONSIBILITY:

Provide phone eligibility screening of patients referred from local community clinics.
Assist in entering incoming referrals into the patient database.
Assist in production & mailing of letters to patients.
Assist in answering phone lines and distributing faxes.
Assist in other areas of patient care coordination and organizational support, as needed.

QUALIFICATIONS AND EXPERIENCE:

Fluency in Spanish required.
Bachelor’s degree preferred.
Knowledge of healthcare systems and medical terms a plus.
Adept at MS Office software (Word, Excel, Access and PowerPoint.)
Excellent written and oral communication skills.
Capacity to effectively handle multiple high-pressure tasks.
Ability to travel locally and to work some evenings and weekends as needed.
Attention to detail, ability to work independently, and skilled at problem solving.