Job Title: Volunteer Services Manager
Status: Permanent nonexempt
Reports To: Executive Director
Shift: 40 hours per week
Position Summary:
The Volunteer Services Manager is responsible for planning, developing and implementing Jubilee’s volunteer program. This person will recruit, orient, train, supervise and evaluate volunteers for special projects and support the daily activities of Jubilee Women’s Center. They will have the ability to identify organizational and program needs, an understanding of the importance of maintaining strong relationships, and ensure a healthy, strong, and diverse organizational culture.
Principal Duties and Responsibilities:
Volunteer Management Duties
Orient, train and supervise volunteers
Schedule and coordinate volunteers to facilitate organizational needs
Oversee boutique operations and train/supervise boutique volunteers
Build/maintain relationships with partner organizations that use the boutique
Maintain efforts for volunteer retention
Provide ongoing volunteer appreciation throughout the year
Maintain thorough and updated volunteer records
Recruit, build and maintain relationships with a diverse pool of community partners
Communicate with volunteers regularly through e-updates and social networking sites
Stay connected regularly with interested non-active volunteers
Update and ensure adherence to volunteer policies and procedures
Other duties as assigned
Qualifications:
Ability to communicate and work well with people from diverse backgrounds
2 years experience coordinating volunteers, with direct supervisory experience
Experience in customer service, community outreach, administrative support
Friendly, flexible and approachable manner
Excellent verbal and written communication with strong attention to detail
Ability to work with frequent interruptions
Working knowledge of computer programs in the Microsoft Office suite
Strong decision-making skills, ability to prioritize multiple tasks
Ability to make frequent daily trips on stairs and lift 20-30 lbs.
Available for occasional weekend and evening work
Valid driver’s license and access to a car
To apply, please send your cover letter and resume to hr@jwcenter.org with Volunteer Services Manager in the subject line. No phone calls or office visits please.
Jubilee Women’s Center is an Equal Opportunity Employer. It is Jubilee’s policy to actively seek a diverse pool of candidates from a variety of backgrounds, who are committed to Jubilee’s mission. Jubilee is an equal opportunity employer without respect to race, color, creed, sex, religion, national origin, citizenship, disability, veteran status, sexual orientation or any other bias protected by federal, state or local law.