Benevon is a small, Seattle-based, for-profit company that trains and coaches nonprofit organizations nationally to implement the mission-focused, evidence-based Benevon Model. Over the past 19 years, Benevon has trained and coached nearly 5,000 nonprofit teams to implement this systematic process for engaging and developing relationships with individual donors.

We are currently hiring for the position of Nonprofit Administrative Support. Candidates must reside in Seattle, WA.

Responsibilities include, but are not limited to:

Provide general office administrative support
Plan, coordinate, and provide support for all nonprofit customer conference calls and webinars
Maintain [[http:Salesforce.com|Salesforce.com]] reports tracking customer activity
Work closely with senior staff to improve our overall level of customer support

Provide weekly communication with customers regarding upcoming coaching calls
Provide scheduling support between senior staff and customers
Design and maintain systems for data and file organization
Co-plan and manage company-wide meetings and retreats
Track and follow up on all actions in senior management team meetings

Conduct customer record maintenance in [[http:Salesforce.com|Salesforce.com]] platform

The position requires the following skills and experience:

Bachelor’s degree
Strong multi-tasking ability
Strong attention to detail
Ability to focus and prioritize competing work projects and manage time under tight deadlines
Experience with Microsoft Excel, Outlook, and Word
Excellent communication skills, both verbal and written
Strong problem-solving and organizational skills
Experience in customer service, including a competent, engaging phone presence
Ability to work effectively as a team member

The successful candidate will have the following qualities and experience:

Passion for working with nonprofit organizations
Ability to thrive in an intense work environment with multiple simultaneous projects
Experience working with an online CRM program such as Salesforce

An obsessive attention to detail
A personal commitment to constant growth and development
A sense of humor

How to apply

Please submit your resume and cover letter to resumes@benevon.com. For more information about Benevon, please visit: www.benevon.com.