Working under the supervision of the Program Manager, the Case Manager / Job Developer will focus on assessing, providing intake, case management (including job development and retention services) for ANEW clients participating in multiple programs. The Case Manager will be the primary person responsible for all data entry into the organizations database.

ESSENTIAL FUNCTIONS

Assessment, Enrollment and Case Management:

Conduct orientations at union halls and other apprenticeship training facilities
Screen, conduct eligibility reviews, and enroll participants into the ANEW programs

Provide ongoing case management, mentoring, employment preparation, and retention services for all clients as well as pre-apprentice graduates.
Maintain client files recording case notes, which track all client activities at a level that will insure the organization will pass multiple monitoring reviews / audits.
Assist in the dissemination of support services to eligible clients
Responsible for maintaining accurate records of support services

Job Placement and Retention Services

Maintain an inventory of electronic resumes for all clients and ANEW pre-apprentice graduates for the past 24 months.
Develop and maintain employer contacts in both apprenticeship and family wage employment opportunities
Provide placement assistance by actively marketing, job developing, and advocating for ANEW clients to employers and apprenticeship programs
Verify placements into apprenticeships and/or family wage employment and report as appropriate.
Create and implement an employment focused job club / networking session

Monitoring and Reports:

Responsible for maintaining all aspects of the database including all participant demographic information, case notes, employment information, retention services, as well as support service disbursements.
Responsible for ensuring physical files and electronic files are consistent and accurate.

Assist in the development of monthly and quarterly reports by providing data regarding recruitment, outreach, assessments, job search, placements, and retention services.
Track and follow-up on Individual Referral Plans and Individual Service Plans as required by grants and contracts
Other duties as assigned

MINIMUM / REQUIRED QUALIFICATIONS

Have one or more of the following:

– Bachelor of Arts Degree

– 4 years work experience with a non-profit or social service agency focused on program recruitment, planning and coordination

– Participation and attainment of a journey level status in any craft / trade can substitute for education requirement

Intermediate to advanced computer skills, including ability to create and edit documents in Microsoft Office Suite (Word, Access, Excel, PowerPoint and Outlook) Typing ability of at least is 55 WPM may be required
Excellent interpersonal communication skills, and ability to work with a team
Strong written and verbal communication skills
Superb customer service skills

Proven ability to be organized and detail orientated
Knowledge and application of organization, planning, records management and general administration
Ability to operate standard equipment, including but not limited to computers, telephone systems, copies, fax machines, networks
Ability to follow oral and written instructions
Able to effectively work with “hard to serve populations”
Be able to meet multiple timelines and deadlines
Work with minimum supervision

PREFERED QUALIFICATIONS

Knowledge of unions and apprenticeship system
Minimum of four years of work experience in the following: providing recruitment, employment placement services, instruction and counseling to adult or youth population and working with ethnically diverse populations
Knowledge of common barriers and strategies for working with clients with multiple barriers

CONDITIONS OF EMPLOYMENT AND OTHER REQUIREMENTS

Background screening through Washington State Patrol
Ability to work flexible schedule to include evening and or weekend
Proof of citizenship or other authorization for employment
Continuation of employment is contingent upon successfully performing work described
Continuation of this position is dependent on achievement of performance goals and availability of funding

Work Location: ANEW Administration office –Renton and Satellite locations as assigned

Work Schedule: Monday through Friday 8am – 5pm, with occasional evenings and weekends as needed

Reports to: Program Manager

SALARY

This position is paid on an hourly rate of $20 – $25 dollars/DOE. This is an hourly rate position and reports to the Executive Director of Apprenticeship and Nontraditional Employment (ANEW). Work schedule is 40 hours per week with a schedule of Monday through Friday and occasional evening or weekend work. This position is grant funded and continuation of this position is subject to obtainment of contract deliverables, funding restrictions such as penalties for nonperformance, project evaluations, and achievement of performance goals and availability of funding.

BENEFITS

The Case Manager / Job Developer position is a non-exempt position. The person in this position is expected to serve a 90 day probation period. Benefits will not be included until and unless the position is made permanent, which is contingent upon performance evaluation, funding, board direction, and potential re-development of the organization and its training/service delivery models. If the position is more than 30/hours per week, employer paid medical benefits will include medical, dental, and vision benefits.

A portion of the medical premium is made by the employee through a pre-tax contribution at time of payroll posting. Employees at 30/hours week or greater qualify for full benefits and pay a pre-tax contribution of $80 per month. Employees at 20/hours per week pay 25% of their benefits. Employees who work less than 20 hours per week are not eligible for paid benefits. Additional employer paid benefits include: basic life insurance, vacation, sick leave, holiday pay and taxes as required by law.

How to apply
APPLICATION PROCESS

The final applicant will be selected by way of a competitive process which will include interviewing and professional reference checks. Please email cover letter and resume to the name listed below. No calls please.

Nicole Ferrer, ANEW Executive Director – nicole@anewaop.org