Immediate Opening for Entry Level Social Service Case Manger

Big Brothers Big Sisters of the Mercer County is a premier mentoring agency that provides Mercer County Youth with professionally supported one-to-one mentoring relationships. We are seeking a case manager to support a caseload of “matches” between adult volunteers (Bigs) and children (Littles), ages 6 through 14. This position has the primary responsibility of monitoring match relationships and checking in with all parties on a regular basis to maintain the highest child safety standards and to help promote long standing, impactful relationships.

Continually assesses the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer satisfaction

Assesses and provides information and support needs for each match participant to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer

Ensuring quality services and measurable outcomes, maintaining accurate and timely records for each match.

Job Qualifications:

Bachelor’s Degree in Social Sciences (or related field) required
The candidate selected for this position must successfully pass a background check
Proficiency in technical areas such as Microsoft Office
Excellent oral and written communication skills reflecting solid customer service both in-person and via the telephone
Ability to relate effectively and sensitively well in cross-cultural situations

Must have own transportation
Ability to use time effectively, focus on details, adapt to shifting priorities, and position and promote opportunities as well as work independently or in a group setting
Ability to effectively collaborate with other staff and community partners
Frequent evening work will be required as part of this position

a premier mentoring agency that provides Mercer County youth with professionally supported one-to-one mentoring relationships. We are seeking a Case Manger to support a caseload of “matches” between adult volunteers (Bigs) and children (Littles), ages 6 through 14. This position has the primary responsibility of monitoring the match relationship and checking-in with all parties to maintain the highest of child safety standards and with helping to promote a long-term and impactful relationship.

As a Case Manager at Big Brothers Big Sisters you will be responsible for:

Conducting volunteer and child enrollment including individual, parent/child orientations interviews and completion of any other enrollment processes.

Providing match support to ensure child safety, positive impacts for youth, and constructive and satisfying relationships

Continually assessing the match relationship focusing on:child safety, match development, positive youth development and volunteer satisfaction

Ensuring quality services and measurable outcomces and maintaining accurate and timely records for each match

JOB QUALIFICATIONS:

Bachelor’s Degree in Social Sciences (or related field) required

Must successfully pass a background check

Proficiency in Microsoft Office

Excellent oral and written communication skills reflecting solid customer service both in person and via the telephone

Ability to relate effectively and with sensitivity in cross-cultural situations

Must have own transportation

Ability to use time effectively, focus on details, adapt to shifting priorities and work independently or in a group

Ability to effectively collaborate with other staff and community partners

Frequent evening work will be required in this position

How to apply

email cover letter and resume to kcody@bbbsmercer.org