Organizational Background
Social Venture Partners is a philanthropic network, but we do more than give away money. We connect people who want to give back and the nonprofits that make change possible – cultivating effective philanthropists and strong organizations that deliver greater impact, together.
Over nearly two decades, SVP’s global network has worked with thousands of philanthropists – transforming how they give and creating ripple effects across communities as more than 70% increase their giving and volunteerism. SVP Seattle has supported 100 nonprofits, providing $15 million and more than 34,000 skilled volunteer hours to strengthen these organizations and accelerate collective action. Worldwide, our affiliates have collectively supported 700+ nonprofits with $54 million and countless volunteer hours.
Driving all of this work is a desire to improve the lives of all people. The individuals and organizations in our network are striving for a healthy planet, a fair economy, and an excellent education for every child.
The SVP Network Office assists each affiliate in the network to achieve deeper local impact in its community, while also propelling the entire Network to broader impact worldwide. It provides innovative tools, extensive resources, outcomes data, opportunities for engagement and learning – all with an eye to unleashing the philanthropic potential of individuals, communities and the broader philanthropic sector. You can read a detailed outline of SVP Network Office programs and services at www.socialventurepartners.org/network-office.
Organizational Culture & Office Environment
At our core SVP is committed to unleashing the potential of people and organizations striving to make our world a better place. We lead with questions – knowing we don’t have all the answers. We are keen connectors among people and organizations that share common causes. And above all, we believe that we can make a greater impact together.
Our staff is a small, tight-knit team that is driven by a shared passion for achieving our mission and vision. We are highly adaptive, fun, collaborative, and always willing to “roll up our sleeves” to get stuff done – whether it’s a strategic initiative or cleaning out the fridge.
We value an environment where every voice counts and staff are empowered to be open and to share their opinions. Differences are honored, and constructive criticism is welcome as we collectively strive to learn and improve.
Job Description
A key benefit that the SVP Network Office provides to its members is a collection of electronic resources, created largely by the members, which document and support the programs and operations of SVPs.
Key Responsibilities:
The Knowledge Manager has four primary responsibilities, with the overarching goal of making knowledge about SVP’s program, operations and impact relevant and accessible:
Curate and cultivate the materials that reside in the SVP Network’s online knowledge management platform: SVP Connect.
Lead a team of member representatives to develop and maintain an online “resource map” that provides current information about the promising and best practices of each SVP.
Regularly update existing materials offered by the SVP Network Office, including the manuals on launching an SVP, partner recruitment and working with grantees.
Work with the deputy director and other program staff on new initiatives to ensure that any new materials are accessible and relevant.
The SVP Network Office has a small staff which means all perform administrative as well as strategic tasks. This position also requires flexibility for occasional out of town events.
Qualifications
Proven knowledge management experience and strong knowledge of knowledge management concepts
Proficiency with online knowledge management tools, preference given to those who have experience with Atlassian Confluence
Strong ability to master new technologies
College degree or 2-5 years equivalent experience
Commitment to outstanding customer service
Strong ability to work effectively with a wide range of personalities and competencies
Strong critical thinking and problem-solving skills
Effective at time management, organization and prioritizing
Superb oral and written communications skills which are clear, logical and persuasive
Enjoys working in a small office and can work well in a highly collaborative and fluid work environment.
Ability to travel occasionally
Reporting Relationships
The Knowledge Manager reports to the Deputy Director, and is peers with the Operations Manager and Manager of Online Services.
Employment Policy
As an equal opportunity employer, SVP is committed to a diverse, multi-cultural work environment. SVP does not discriminate in employment on the basis of age, race, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation. People of color, people with disabilities, and people of diverse sexual orientations are encouraged to apply.
How to apply
Please submit cover letter (2 pages maximum) and résumé to rona@svpi.org with the subject line “KNOWLEDGE MANAGER POSITION” no later than January 13, 2015. Position is open until filled, however SVP ideally seeks to have a person in place by March.