Position Summary

Under the Program Manager’s supervision, the part-time Programs Coordinator will support the delivery of Step Up’s Teen Programs, serving up to 300 high school age girls from the New York City area schools. The position is part-time (20 hours per week). The Coordinator will split time between the Step Up office leading data management and administrative duties in the West Village, and in the field at Step Up’s select partner high-schools, which all serve under resourced populations of students. Program areas include: confidence-building, college preparation, and career development.

A summary of responsibilities include:
Duties & Responsibilities

After-School and Saturday Programming
Serving as the lead in database coordination and tracking for after school and Saturday programming
Provide coordination and support to the Teen Program Manager and instructors to execute Step Up’s teen programs
Collaborate with school staff and Step Up facilitators across multiple sites to deliver activity reports; track opportunities offered, attendance, behavior, and performance through accurate record keeping, using Google Documents

Youth/Family Relationship Coordination
Coordinate with Teen Program Manager to develop a strong relationship with each teen participant and maintain regular contact with each participant’s parent/guardian.
Collaborate with partner school staff in scheduling Step Up programs and special events as well as participating in appropriate school orientations, meetings or events for purposes of educating and promoting Step Up programs.
Chaperone teen participants to and from field trips and events; coordinate teen participant transportation as needed.

Volunteer Management
Assist in volunteer appreciation and management, including directing and guiding volunteers by delegating and monitoring specific responsibilities and sending volunteer thank you notes.

Program Administration and Evaluation

Manage retention of teen participants in all programs.
Maintain quality records of student attendance, and contribute to national Teen Program evaluative database including updating statistics, case studies, etc.
Administer program surveys to participants.
Collaborate with school staff to collect report cards, diplomas, and relevant test scores, when necessary
Compile case studies of students.
Collect and manage data required by funding sources and for monitoring and evaluation purposes.
Enter data into relevant databases and tracking systems, manage hard and soft program files and maintain updated records.
Undertake and complete research assignments as requested.
Provide logistical support for Step Up events.
Maintain office environment through ordering, stocking and keeping records on office supplies and other purchase orders.
Complete additional tasks as required.

Qualifications
Passion for women’s social issues and interest in delivering quality educational, enriching experiences to girls
Bachelor’s degree from an accredited college or university
Self-starter and fast-learner who does not require heavy supervision and copes well with change
Excellent communication and interpersonal skills working with a variety of groups, including school administrations and volunteers.
Strong attention to detail and ability to deliver quality, professional work
Demonstrated leadership and teamwork qualities
Strong sense of integrity, commitment and initiative
Ability to travel to partner schools in and around East Harlem, The Bronx, Upper East Side, Tribeca, and Queens.
Up to date proof of negative TB screening (Step Up can support in acquisition)
Ability to pass a background check (Step Up can support in acquisition)
Proficiency in Microsoft Office programs (especially Excel & Powerpoint) preferred
Proficiency in CRM data management tools (Salesforce, specifically) preferred
Knowledge of the college admissions process preferred
Bilingual English/Spanish preferred

Program Dates & Compensation
Office Hours
Office hours are 9-6, M-F; this position is 20 hours a week, potentially including:
Flexible weekly office hours
Site visits to partner schools
Chaperoning Step Up teens to corporate field trips
Saturday programming (one Saturday/month October-June, 8am-3pm)
2-3 evening events per month (6-8pm)

Schedule
Start Date: October 26 , 2015 or November 2, 2015
Training: October 19-22 or October 26-28 (specific times TBD)

Compensation
This is a contract position offering $20-$23 per hour for the academic year, working from October or November 2015 to June 2015, an average of 20 hours per week.

How to apply
To Apply

Please send resume, cover letter and addendum (explained below) to cleopatra@suwn.org.
No phone calls, please

Subject Line
Step Up Teen Program Coordinator | Your Name

Addendum
Please answer the following:
1. The Program Manager assigns you a task in the database. It is due by the end of the day and you just now realize you do not know how to do it. The program manager is out of the office. What would you do?