A career with Portland Community Reinvestment Initiatives, Inc. (PCRI) has never been more rewarding! PCRI is a non-profit community development corporation with a mission “to preserve, expand and manage affordable housing in the City of Portland and provide access to and advocacy for services to our residents”. PCRI own more than 700 units of housing, primarily scattered site, single family homes with the greatest concentration in north and northeast Portland.

We are more than a non-profit; we are a calling to work within our own community.

Our Resident Services Manager directs and coordinates activities of the Programs Department to ensure project progresses on schedule and within the prescribed budget. This position requires excellent communication skills, organizational skills, and the ability to maintain relationships. Attention to detail is critical for maintaining files, database programs, and scheduling appointments and events. This position may come into contact with sensitive financial information, therefore a high level of confidentiality and professionalism is essential. The Resident Services Manager must be able to work in a team setting and balance multiple organizational priorities.

Key responsibilities include:

Oversee the coordination and administration of ongoing resident service programs including planning, organizing, staffing, leading, and evaluating program activities.
Plan the delivery of programs and resident services in accordance with the mission and the goals of the organization.
Develop funding proposals to ensure the continuous delivery of services.
Oversee program design, monitoring, and evaluation.
Ensure that programs operate within the approved budget.
In consultation with the Executive Team, observe and assess program staff performance.
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
Write reports on programming for the Executive Team, Board of Directors, and Funders.
Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate.

We are seeking the following qualifications:

Bachelor’s degree and 5 years of progressive resident service experience required.
Master’s degree in public administration, social work or any course linked to this area will be a plus.
Experience working in nonprofit a necessity.
Must have experience working with diverse populations.
Experience working in small group settings a plus.

At PCRI, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a healthy lifestyle for you and your family. PCRI provides full medical coverage through Kaiser KP for the employee; benefits include medical, vision, dental at no cost to employee. Additional benefits include Short-term Disability | Long-term Disability | 403b with Company match | Life Insurance | Paid Vacation & Holidays.

How to apply

Please apply for this position by sending a cover letter and detailed resume addressing qualifications to jobs@pcrihomes.org or by fax to 503-288-2891 Attention: Human Resources. Position open until filled