CalFresh Outreach Associate – SF-Marin Food Bank – San Francisco, CA

The Food Bank’s mission is to end hunger in San Francisco and Marin. This year, we will distribute 47 million pounds of food — enough for more than 107,000 meals each day. We partner with more than 450 organizations — including 240 neighborhood pantries — to distribute food to low-income residents of San Francisco and Marin counties. Each week, more than 144,000 people are served by our programs.

This is a mission-oriented, challenging and friendly place to work. Our success relies on the people who work for our organization. If you would like to be a part of building a community where no one suffers from hunger, please consider joining our team of talented and dedicated individuals. For more information about our organization, please visit www.sfmfoodbank.org.

PURPOSE OF POSITION: Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties. This position will work as part of the Food Bank’s CalFresh Outreach Team to increase participation in Marin’s CalFresh Program through community outreach and education, client direct services, advocacy, and collaboration with new and existing partners. This position is full time non-exempt and reports to a Program Manager. Fluency in Spanish is required for this position.

DUTIES AND RESPONSIBILITIES:

CalFresh Outreach

1. Outreach, Screening and Application Assistance

• Develop an understanding of CalFresh (Food Stamps) program application and enrollment procedures (training will be provided).
• Outreach to large groups of people at various sites throughout Marin County on CalFresh eligibility.
• Educate clients on eligibility for the CalFresh Program and provide pre-screening and application assistance as necessary.
• Presentations to community members to promote CalFresh and Food Bank services
• Develop existing and establish new outreach connections at community based sites utilizing innovative methods for identifying and reaching non-participating populations.
• Adapt existing educational and marketing materials (from public and private sources) for use within pantry network.
• Provide non-eligible participants with referrals to accessing free food distribution programs and other resources.

2. Client Data Management and Tracking

• Track outreach activities, pre-screens, applications submitted, outcomes, and other data.
• Maintain accurate database of client information.
• Maintain client confidentiality.
• Assist in identifying clients who could be helpful in media related events.
• Maintain accurate files and contribute to preparation of monthly reports.

3. Assister Network Program

• Coordinate data collection, reporting and invoicing of sub-contractors.

4. Other Responsibilities and Expectations

• Assume responsibility for understanding and learning about CalFresh and other public benefits as well as their impact on clients’ lives to more effectively assist clients through the application process. Trainings will be provided.
• Availability to work some evenings and weekends.
• Other duties as assigned.

QUALIFICATIONS:
• Fluency in spoken Spanish required.
• College graduate or equivalency preferred.
• One or more years of experience in non-profit or social services sector working directly with clients and/or community engagement work is a plus.
• Sensitivity to the needs of economically and educationally disadvantaged individuals. Ability to maintain client confidentiality; ability to manage challenging clients and situations.
• Interest in hunger or food issues, social justice, and community advocacy.
• Proven record of accuracy in completing, tracking, and reviewing data.
• Dependable in maintaining a flexible schedule and communicating changes when needed.
• Demonstrated ability to follow established procedures and organize, plan and carry out activities to meet specific timelines.
• Ability to work and interact with individuals (staff, volunteers and clients) from a variety of socioeconomic backgrounds in a culturally diverse work environment.
• Experience working with clients facing multiple barriers to receiving services is a plus.
• Valid driver’s license (access to vehicle strongly preferred but not required)
• Physical Demands: Ability to stand and talk to people waiting for food distributions outdoors; comfort in a variety of settings and physical arrangements. Ability to carry up to 20 pounds of materials.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holiday, vacation, and sick time.

Please submit cover letter and resume to:

Email: jobs@sfmfoodbank.org; note: use CalFresh Associate, your name in the subject line

or
CalFresh Outreach Associate Search
SF-Marin Food Bank
75 Digital Drive
Novato, CA 94949
Fax: 415-883-5178

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Food Bank is an Equal Opportunity Employer

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post id: 5366402675

posted: 2015-12-18 3:35pm

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