POSITION: The Member Services Manager is responsible for planning, managing, and staffing monthly General Membership meetings, and providing staffing support for three monthly Population Committee meetings. This position will develop high quality case manager trainings for staff working in a variety of homeless services and affordable housing settings, and ensure strong engagement of staff of member organizations in all Coalition activities. The Member Services Manager will have primary responsibility for activities relating to dues-paying member organizations, including ensuring timely renewals, re-engagement of lapsed members, and cultivation of prospective members. The person in this position will work closely with the Executive Director, other staff, and volunteers serving in leadership roles, to assess current member services, activities, and priorities, and develop and implement a sustainable body of work for the future.
ORGANIZATION: The Seattle/King County Coalition on Homelessness (The Coalition) works collaboratively to ensure safety and survival for people who are homeless, and to end the crisis of homelessness in our region. Our current annual budget is $333,000. Compass Housing Alliance (Compass) is the fiscal sponsor for the Coalition, and this position will be employed through Compass. Compass develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community.
APPLICATION INSTRUCTIONS:
· To qualify for consideration applicants must include a cover letter detailing the skills, experience, and education they possess that will fulfill the core functions of this position, AND contact information for three professional references.
Please review Coalition priorities and projects at www.homelessinfo.org prior to applying.
STATUS: Full Time, Exempt
SCHEDULE: Days (9am-5pm), Monday – Friday with availability to work varied hours including some nights and weekends as necessary
SALARY: Within ranges
BENEFITS: Complete benefits package with medical, vision, dental, Orca transportation card, 403(b) retirement plan, Employee Assistance Program, and a generous Paid Time Off (PTO) program
LOCATION: Headquarters in Pioneer Square
REPORTS TO: Executive Director
QUALIFICATIONS
Masters’ degree preferred or equivalent relevant work experience in a social services/non-profit/service-based environment, certificate and/or continuing professional development or education.
Minimum 4 years’ experience in a paid or significant volunteer role in human or social services, membership or community-based organization desired.
Familiarity with practice, programmatic, and public policy responses to homelessness, poverty, mental illness, substance abuse, sexual assault, and/or domestic violence.
Familiarity with planning and staffing meetings, workshops, events, or task-focused groups.
Enthusiasm for working in a collaborative environment to establish an effective and sustainable program of member services that advances the Coalition’s mission.
EQUAL OPPORTUNITY EMPLOYMENT
Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.