Lamp Community ends homelessness of Los Angeles’ most vulnerable individuals, primarily adults with mental illness, through a continuum of services and housing, enabling them to reach their highest level of self-sufficiency and community integration.
Program Manager
The Program Manager will oversee and coordinate the activities of assigned case management and clinical staff to ensure that clients are successful in obtaining and/or maintaining housing. The Program Manager will monitor and ensure that staff provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.
ESSENTIAL DUTIES & RESPONSIBILITIES
Daily coordination and oversight of program operations, program activities, and assigned staff team to achieve prescribed objectives
Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases
Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards
Provide individual and team supervision, support, and performance evaluations for all assigned staff
Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
Ensure adherence to funding source contract and performance standards
Complete required reporting to funders as outlined by contract requirements
Effectively represent agency at funding partner or collaborative meetings
Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
QUALIFICATIONS
Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
Required certification and two years’ full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs
Outstanding clinical review skills
Strong training, project management, and team-building skills
Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
Able to learn quickly and work effectively with a wide range of constituencies
Preferred Qualifications
Knowledge of ACT model implementation, housing first and harm reduction methodologies
Experience providing administrative and clinical supervisory experience
Experience working with people living with mental illness and/or substance abuse
Lamp is located in the Skid Row area of downtown and offers a competitive salary and excellent benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
How to apply
Apply with salary history, cover letter, and resume via email to
Or
Please send salary history, cover letter, and resume to:
Lamp Community, Human Resources
526 San Pedro Street
Los Angeles, CA 90013
Web: [[http:lampcommunity.org|lampcommunity.org]]
Fax: 323-940-4759