The Care Coordinator-Case Manger will provide in-home health assessment, application assistance, and referral to social services for homebound seniors (over 50) and the disabled in Northern San Mateo County. S/he will be an employee of the Daly City Partnership, reporting directly to the Program Supervisor of the Healthy Aging Response Team (HART), located at Doelger Senior Center. The Care Coordinator will be part of a multi-disciplinary team of senior peer volunteers who perform regular ‘friendly visiting’ with isolated seniors and the disabled, ensuring access to healthy foods and connections to support services that aid them in remaining safely in their homes.
EXAMPLES OF DUTIES
Assess senior needs and co-create a goal-based service plan based upon each person’s income level and ability to care for themselves.
Provide information, advocacy, referral and support in the application process to social services, such as Medical / Medicare, Cal Fresh, In Home Support Services, Center for Independence of the Disabled.
Assist seniors in accessing healthy meals, and create a home delivery service plan for those too disabled to prepare meals on their own.
With client consent, schedule recurring “friendly visits”, continually assessing senior well-being.
Support the Healthy Aging Response Team phone information line.
Conduct outreach regarding senior care services at community centers, medical facilities, and other public venues.
Keep detailed records of services and perform data entry
Conduct evaluation of services and write comprehensive reports on outcomes.
Participate on community collaborative teams, attend staff meetings, Daly City Partnership meetings, functions, and fundraising events.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Non-profit, community, and county senior services.
Basic health screening and assessment, the principles and accepted norms of senior care, and familiarity with issues facing seniors and the disabled.
Methods and objectives of social service and health-related resources for those with disabilities.
Mental health needs of the geriatric community, confidentiality issues related to case management.
Sensitivity and tolerance of various cultural differences, patience with seniors and the disabled, compassion for those with diminished physical and/or mental capacity.
Microsoft Office, including Word, Excel, & Outlook
Ability to:
Assess, plan, organize, schedule, and provide linkages to community resources.
Provide responsible health, education and social service access and referrals in cooperation with the multi-disciplinary team and the community.
Communicate effectively orally and in writing.
Establish and maintain effective working relationship with those contacted in the course of work
Attend work and perform duties on a regular and consistent basis.
Maintain appropriate documentation of work, and evaluation of services provided.
Adapt within culturally diverse settings with sensitivity and tolerance
Provide patient, compassionate counsel and care to clients on a regularly scheduled basis, including those with diminished physical and mental capacity.
Work occasional nights and weekends, as required.
Lift 50 pounds.
Experience:
Three (3) years of community-based work experience that includes work with economically and culturally diverse seniors.
Spanish-speaking highly desirable.
Masters in Family Therapy or MFT internship preferred.
Education:
High school graduation or equivalent and a Bachelor’s Degree in Public Health, Sociology, Psychology or a related field from an accredited college or university.
License:
Possession of a valid Class C California Driver’s license
Clear DMV record
Passage of background checks (DOJ, FBI and other screenings).
Must have access to a car weekdays for home visits
Proof of liability and comprehensive vehicle insurance.
How to apply
To Apply: Send cover letter and resume to info@dcpartnership.org