Job description
Program and Position Summary
Catholic Charities Rita da Cascia Community provides unique intensive, coordinated case management services to women and their children impacted by chronic illness and homelessness. Families may have substance abuse problems, mental health conditions and/or financial needs. Additionally, Catholic Charities Rita da Cascia Community operates the nine-unit Catholic Charities Hazel Betsey Community housing program.
Catholic Charities Rita da Cascia Community ensures that women and children are connected to vital medical, financial, legal and psychiatric services. Through this program, families receive assistance with medical management, care coordination and wellness support. Families are brought together through the activities program for stabilization and socialization coordination.
Catholic Charities Rita da Cascia Community is a designated Special Project of National Significance and serves as a major link in the Centers of Excellence collaboration continuum of care through education, counseling and treatment coordination.
The Case Manager/ Patient Navigator for the Rita da Cascia/ Hazel Betsey Community serves as a primary intensive case manager for program families, assisting homeless families with multiple diagnoses to attain and maintain housing, medical, and social services for themselves and their children. The position also provides Patient Navigator coordination with primary care facilities, substance use programs, and therapeutic services through the Title IV Family Service Network collaborative. The Patient Navigator locates the lost to care clients and connects them back into medical care with coordinated case management services.
Essential Duties & Responsibilities
Provide home-based medical and psychosocial case management (assessment, counseling, crisis intervention, advocacy, care coordination and referrals) for homeless women living with disabling HIV disease and their children. Support housing needs and medication management needs.
Develop comprehensive Individualized Service Plans. Document all assessments and interventions as they occur. Maintain electronic databases, including CODI.
Provide assessment, counseling and referral for the completion of legal documents such as joint guardianship agreements, Durable power of Attorney, and wills.
Participate in the development and maintenance of continuous quality improvement systems.
Assist in the development and implementation of program activities, workshops, support groups, and presentations for program participants.
Participate in the development, planning, and implementation of the family activities program consistent with family abilities and preferences including direct supervision of the activities program.
Participate in case conferences, staff meetings, in-service and other trainings as well as meetings of the greater agency.
Provide direct supervision of volunteers in the activity program.
Complete client and program documentation as required.
Other duties as assigned- facility/auto maintenance support.
Serve as liaison with collaborative partners including local hospitals, agencies, and therapeutic programs to coordinate care.
Develop and implement outreach within the HIV services community to track and re-stabilize lost to care patients in their medical home.
Link lost to care patients to case management and support services.
Collaborate with medical providers and collaborators to insure lost to care patients are referred for PN services.
Generate a Patient Navigator Tracking System to document services.
Utilization of clinical training and skills to maintain boundaries and provide effective patient navigation and medical case management.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Master’s Degree in Social Work, Psychology or related field with 4 years directly related experience. Sensitivity to and knowledge of HIV/AIDS, women and family issues, child development, substance abuse, domestic violence, and mental health issues.
Minimum 2 years of experience working with homeless women.
Bilingual in Spanish preferred.
Substantial knowledge of local HIV services and the child welfare system.
Ability and experience in supervising volunteers and interns.
Commitment to the Mission of Catholic Charities.
Knowledge and training in counseling, substance abuse, multiple diagnoses and health.
Reliable, self-motivated and independent work ethic.
Advanced degree with clinical skills and training.
Knowledge, Skills & Abilities:
Functional knowledge of Microsoft Office Products, networking concepts and computer related skills.
Ability to speak and write in Spanish is desirable.
Knowledge of mandatory reporting requirements for people working with children, including laws and procedures related to child abuse matters.
Ability to drive a van, valid driver’s license and clean DMV record required.
Able to listen actively and communicate effectively with individuals and groups.
Organizational work skills, follow through independently and be sensitive to client population.
Ability to be achievement oriented and maintain teamwork and cooperation with staff and care providers.
Demonstrated ability to successfully work in a team environment with collaborative skills.
Energetic ability to set and meet goals, deadlines and overall performance expectations.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
How to apply
To apply please submit a cover letter and a resume to jobs_hr@catholiccharitiessf.org. Applications without cover letters will not be considered.