DESCRIPTION
About The LEADERship
Founded in 1983 through the vision of the Greater Baltimore Committee, The LEADERship is an independent not-for-profit social enterprise that develops, engages, and connects Baltimore’s most talented individuals to realize their greatest potential as leaders within the community, within their organizations and within themselves to create a thriving, vibrant and just metropolitan region.
Today, we strive to achieve that goal through our signature 10-month leadership development program and through a variety of activities engaging our 1,500 program graduates.
Now in its 34<sup style=”font-family: Arial;”>th</sup> year, our program annually convenes 55+ diverse individuals in executive positions from organizations in the public, private and not-for-profit sectors for an intense 10-month learning experience focused on three elements:
1. Exploring Baltimore’s history, challenges, assets, and people
2. Developing civic leadership competencies
3. Forging strong, substantive relationships between participants
Through immersive field-based learning opportunities, small and large group discussions, retreats, competency building activities, and interactions with a broad spectrum of Baltimore’s most influential individuals and organizations, the LEADERship’s staff works collaboratively to create a transformative development experience for participants. We also provide learning and networking opportunities for our 1,500 alumni.
After decades of success in connecting graduates in our community to each other and to their roles in leading change in Baltimore, The LEADERship is poised to increase its impact, continuing to strengthen what we already do, as well as consider additional opportunities to contribute to Baltimore’s vibrancy.
Position Summary
As we embark on our next phase, our committed and collaborative team is seeking an experienced operations professional to help us to realize our vision for the future. The Chief Operating Officer (COO) is a new position reporting to the Executive Director with primary responsibility for managing and strengthening our organizational infrastructure to enable us to achieve greater impact. Ensuring that our operations align with our strategy and goals, the COO will manage all operating and administrative functions, including program operations, finance, human resources, information technology, communications and data management.
A focus of this position will be to monitor, foster and maintain a relational culture of collaboration and high performance while identifying and implementing improvements to The LEADERship’s operations. The COO will work closely with The LEADERship’s staff to plan and apply a project management approach to operating and program initiatives, actively contributing to the execution of projects across the organization.
Responsibilities
Ensure that The LEADERship’s operations are aligned with the organization’s strategic vision, goals, and culture of collaboration and high performance
Develop and maintain a deep understanding of the organization’s operational needs, working closely with the Executive Director and other staff, program participants, alumni, Board of Directors and other key stakeholders
Analyze current operating systems, tools and processes vis-à-vis evolving organizational goals and values
Adapt management structures, tools, internal and outsourced roles and responsibilities, processes and policies as appropriate
Lead regular operational planning efforts to address short and long-term goals that address budget, staffing, communications, technology and other needs
Ensure that the organization’s planning and project management processes and systems adequately support its activities
Manage by directing and/or executing key operating and administrative functions, including finance, human resources, communications, IT, and data management
Manage all financial and accounting processes, including our important relationship with our partner providing accounting and financial management support
Manage the administration of our scholarship fund
Manage and ensure best practices with respect to all human resources processes and policies
Manage the development of a comprehensive communications plan, ensuring consistency of messaging across platforms and the leverage of effective tools
Develop and implement a data management system, including cost-effective tool(s), processes and practices
Implement and manage cost-effective technologies that provide leverage and security to the organization and its stakeholders
Support effectiveness of Board of Directors through clear and concise Board and Committee reporting
Oversee and support program operations, working collaboratively with the Program Operations Team to identify opportunities to improve program execution based on the organization’s evolving vision
Manage key special projects
Qualifications/Experience
Bachelor’s degree required; MBA or relevant advanced degree a plus
Significant strength in essential operations and management functions
Significant project management experience; PMP certification a plus
Eight to ten years of relevant work in operations management for professional services or relevant non-profit
Proficiency with financial management; strong understanding of QuickBooks accounting software and financial reporting
Proficiencies with technology, and willingness to adapt to new technologies
Human resources management experience and knowledge
Data management and reporting experience
Competencies/Work Habits
Excellent interpersonal skills with the ability to work empathically and collaboratively with internal and a wide range of external stakeholders
Excellent project management skills; able to keep multiple critical projects on track and on budget at once
Highly organized; able to prioritize between and within multiple assignments
Excellent ability to think strategically, analytically and creatively
Excellent oral and written communication skills
Ability to manage both strategic and tactical responsibilities, complete complex tasks, and deliver on a timely basis
Ability to work occasionally outside of normal business hours
Committed to personal growth as a leader
HOW TO APPLY
info@nlnpo.com