Organization Overview:

Community Housing Partnership’s mission is to help homeless people secure housing and become self-sufficient. Community Housing Partnership is an outcome focused nonprofit that fulfills its mission by developing and managing high quality permanent housing and providing services to homeless individuals, seniors and families to help them rebuild their lives and break the cycle of homelessness. Community Housing Partnership is financially stable with an annual operating budget of approximately $25 million. The organization has an outstanding staff of over 280 people, over half of whom were once homeless.

During the past four years, Community Housing Partnership reorganized its operations to better manage its growth and to refocus its services on long term impacts and outcomes. CHP is currently undertaking a repositioning of its programs and services to align with a newly developed “theory of change” model that will be implemented over the next four to six years, with the support of a committed foundation. The agency is moving towards a data driven culture and will be introducing/developing a performance management system for both staff performance and outcome achievement. For more information, visit www.chp-sf.org.

Position Overview:

The Clinical Services Supervisor provides supervision to intensive case management team members. The population served are single adults and families living in permanent supportive housing in the Tenderloin and throughout San Francisco. Services will target tenants who have complex behavioral health issues and/or complex medical concerns. The Clinical Services Supervisor will provide supervision per BBS requirements to Intensive Case Managers, assist with quality assurance for San Francisco CBHS Mental Health Medi-Cal contract, and support achievement of agency-wide housing retention and Support Services Department goals. There are opportunities to provide support around third party contracts and to provide consultation and to create/conduct trainings for the agency Support Services and Property Management staff.

Responsibilities:

Provide clinical and administrative supervision to 6-8 FTE Intensive Case Managers and possibly student intern/trainees per BBS requirements.
Provide direct intensive case management services to adults and families with complex behavioral health needs, as needed.
Model and train on supportive counseling interventions using harm reduction principles.
Identify, develop linkages with, and coordinate access to services in the community and ensure appropriate follow up occurs.
Provide crisis intervention, conflict resolution and de-escalation services and training.
Work collaboratively with other providers within CHP and the San Francisco behavioral health care system.
Facilitate 5150s (as needed).
Promote a tenant empowerment approach to ICM services within a voluntary service model.
Conduct quality assurance for Medi-Cal documentation standards and assist with PURCQing process.
Provide backup coverage for ICMs and CSD.
Attend case conferences and other meetings as required or needed.
Provide consultation and training as needed to supportive services staff to improve clinical effectiveness.
Support the creation of policies and procedures.
Other duties as assigned.

Qualifications:

Minimum four years’ experience providing services to individuals or families with experiences of mental health, substance use and/or homelessness.
Minimum two years providing clinical and administrative supervision to staff
Demonstrated ability to provide effective clinical services within a context of Housing First and Harm Reduction practices and within a voluntary service model.
Experience in a multi-disciplinary setting and in working collaboratively with other providers the San Francisco behavioral health care system.
Experience in crisis intervention and conflict resolution.
Strong written and verbal communication skills and ability to communicate effectively with a diverse population of staff and tenants.
Proven track record of conducting quality assurance around Medi-Cal documentation (including use of AVATAR).
Experience in developing and facilitating groups and trainings.
Strong administrative and computer skills (MS Word, Outlook, Excel, AVATAR).
Ability to speak Spanish or another language spoken by Community Housing Partnership tenants a plus.
Valid phone number required.

Required Education, Credentials & Licensure:

Master’s degree in a behavioral science (social work, counseling, psychology).
Licensed (LCSW, MFT, or Ph.D.) with CA Board of Behavioral Sciences and able to provide supervision to ASW’s and MFT Interns per BBS requirements.

Position Details:

Location: San Francisco, primarily Tenderloin based but includes travel to other sites and Treasure Island
Part-Time (28 hours per week)/ Non-Exempt status; Monday through Friday (hours TBD) with possible on-call support
Reports to: Clinical Services Director

Compensation & Benefits:

Salary commensurate with experience. CHP provides an excellent benefits package including 100% employer paid employee health, dental, vision, life & disability insurance; commuter benefits, 403(b) investment opportunity; Employee Assistance Program, paid training, paid vacation, 13 paid holidays and sick time.

How to apply

Application Process:

To apply for this position, please submit a cover letter and resume to: jobs@chp-sf.org. Please reference “Clinical Services Supervisor” in the subject line. Resumes without a cover letter will not be considered. Due to the number of applications we receive, we are only able to respond to candidates selected for interviews.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Community Housing Partnership is an Equal Opportunity Employer without regard to formerly homeless people, race, color, creed, gender, religion, marital status, registered domestic partner status, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Community Housing Partnership hiring policies require a background check for all applicants working directly with at-risk populations.