DESCRIPTION
Family Promise NNCC is expanding to help even more families with children, including replicating its shelter capacity within the next six months. This position is essential to growth and long-term sustainability. The Director of Donor Relations is responsible for fundraising, marketing and stewardship activities. S/he will help maintain our positive reputation and achieve fundraising goals.

Key Responsibilities:
Community Relations/Communication/Marketing (25%):
· Promote Family Promise NNCC’s image in the community via web, visual, written materials.
· Cultivate relationships with businesses, individuals, media outlets and foundations that will create new sources of philanthropic support for FPNNCC.
· Ensure Family Promise NNCC has web presence, including social media and e-blasts.
· Provide tours of Family Promise and information sessions to raise awareness of FPNNCC.
· Work with staff to gather stories of guest served, volunteers involved to use for marketing purposes.

Individual Giving Cultivation & Stewardship (40%):
· Implement, manage, and assess the development plan, catered to individual giving.
· Cultivate, steward, and expand relationships with donors, providing excellent customer service rooted in fundraising best practices and FPNNCC values.
· In conjunction with the Executive Director, report to donors on the use of gifts, arrange meetings with donors, and help celebrate/acknowledge gifts.
· Ensure appreciation/thank you notes/tax receipts/phone calls are completed in a timely fashion.
· Responsible for fundraising events and friend-raisers. FPNNCC currently has two fundraisers.
· Send out targeted direct mail and e-mail campaigns. Currently, FPNNCC does two appeals.
· Maintain donor database, entering new donors, contacts and donations/grants. Ensure database is accurate, updated regularly and data is reportable.

Grant Administration (30%):
· Grant-writing and grant reporting.
· Maintain relationships with foundation partners as well as government partners.
· Support Executive Director and team to develop individual program budgets; work with case management team to operate within grant reporting guidelines.

Administrative (5%):
· Answer calls from prospective donors (financial, item donations) and prospective volunteers.
· Answer door and collecting new donations, greeting families, etc.
· Prepare checks to be signed, monitor petty cash, and prepare bank deposits.
· Assist with maintaining accounting systems capturing pledges, billings and receipts.
· Additional responsibilities as needed.

The Director of Donor Relations will possess the following knowledge, skills and abilities:
Excellent communication skills, both verbal and written.
Fundraising experience, specifically individual giving cultivation is a must.
· Have a positive, energetic, hands on, ‘get-it-done’ attitude.
· Be personable and professional with the ability to interface with diverse constituents, including government, corporate and faith-based partners.
Outstanding organizational, judgment and problem solving skills. Solid intuition is a must.
· Excellent commuter skills, including database management experience.
A track record of setting up systems to get things done. Can self-manage and focus on multiple projects/ deadlines at the same time; attention to details.
· A commitment to high professional ethical standards, discretion, and confidentiality. Operate with professionalism, integrity and honesty.
Able to lift up to 25 pounds.
· Have a Bachelor’s Degree.
· Have experience with a growing organization, evaluating opportunities and capitalizing on them.
· Ability to remain flexible; can provide his/her own structure while organization is expanding.

Work Environment & Managing Success:
· The Director of Donor Relations reports to the Family Promise NNCC Executive Director. S/he will work collaboratively with the Director of Community Engagement who oversees the volunteer program and the case management team.
· Family Promise is comprised of a small staff and a large pool of volunteers.
· The staff offices are located in the Day Center for the hospitality shelter network.
· Family Promise’s budget is $500,000; with the expansion, it will approach $1 million.
· This position’s success is measured by: fundraising benchmarks, expanding brand/marketing reach, the expansion of FPNNCC, and increased success in keeping families together in a safe environment.

HOW TO APPLY
info@familypromisede.org