NADAP is a private nonprofit corporation operating employment, professional training, assessment, and case management programs in New York City and Nassau. Program services are provided to adult job seekers, dislocated workers, youth, public assistance recipients, workforce development professionals, and the business community. The common goal of all NADAP programs and services is employment and workforce development.
Retention Specialist
Located at our Smith Street location in downtown Brooklyn, the Retention Specialist (RS) will work as part of the workforce team to assist public assistance recipients with substance abuse issues by providing post employment services to clients to ensure employment retention and meet performance milestones. This position will focus on job retention services, including visits to client’s employment sites to monitor job performance, job satisfaction, and assist clients in applying for transitional benefits.
Provides weekly employment status updates to the Job Developers and Case Managers for a period up to 6 months from the date of employment.
Maintains a caseload of 60-80 clients.
Provides 1:1 retention counseling by phone or in person, and leads 2 information sessions on job retention or career growth.
Collects employment verification data and compiles the milestone packet for monthly submission.
Maintains and accesses the database including client information, retention activities and weekly progress notes and FIA3A using NYCWAY.
Monitors, distributes and reports on client employment incentives.
Significant field work is required.
Flexibility with time to include at least 2 late nights is required.
This position reports to the Manager of Retention and Placement.
Requirements:
Education: HS Diploma required, Associate or Bachelors preferred
2-3 years of job related experience in social work, retention, counseling or similar services
Experience working with ex-offenders, welfare &/or homeless populations preferred
Excellent interpersonal, verbal, and written communication skills
Computer proficiency with experience with electronic databases
Bilingual (Spanish/English) preferred
Ability to occasionally work evenings to obtain clients’ work verification
How to apply
To be considered for this position, you must submit a cover letter and include your salary requirement, and attach a resume (MS Word/PDF) to Jobs@nadap.org.
To learn more about us, please visit us at www.nadap.org.
EOE AA M/F/Vet/Disability.