JOB ANNOUNCEMENT: Program Manager (Bilingual)
Program: Mission SRO Collaborative (MSROC)
Compensation: $45,000 – $50,000 annually DOE, plus medical, dental, vision, long-term disability and life insurance
Supervised by: Director of Housing and Shelter Programs
Schedule: Full Time Exempt position (generally Mon-Fri. 10 a.m.-6 p.m., plus some evening and weekend hours as needed to implement program activities)
To apply: Please send resume & cover letter detailing why you are interested in this position and how you meet the qualifications to:
Saúl Hidalgo L., Director of Housing and Shelter Programs;
Email: saul@dscs.org
Deadline: Position open until filled
About the Organization:
Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs (addressing homelessness, affordable housing, and immigrant rights) to meet the diverse needs of our communities and collectively address the root causes of suffering and injustice.
Program and Position Summary:
San Francisco’s Mission District continues to undergo dramatic changes that result in the displacement of many low income communities, including SRO tenants. The purpose of the Mission SRO Collaborative is to organize with these tenants to protect housing stock, improve conditions, and fight for housing justice.
Program components include: Outreach, Tenant Stabilization (information and referral services, case management, code enforcement monitoring), and Community Programs—educational and leadership development workshops on topics such as fire prevention, disaster preparedness, code enforcement, tenant rights, and other housing justice issues. The program is primarily funded by the City’s Department of Building Inspection (DBI) as part of its Code Enforcement efforts.
The Collaborative is comprised of DSCS as the lead agency and fiscal agent, and includes Causa Justa::Just Cause, the Mission Neighborhood Resource Center, and the Women’s Community Clinic as partner agencies. The Program Manager works with MSROC staff, staff of partner agencies, and SRO tenant leaders to carry out all program activities.
Job Responsibilities
Leadership and Management:
Lead DSCS MSROC staff and representatives from Collaborative agencies in planning, implementation and evaluation of all program components
Represent or ensure MSROC representation in community organizing, advocacy and civic engagement efforts affecting low income tenants and homeless communities, including increasing affordable housing stock, promoting equitable land-use and community planning, supporting tenant rights, and other housing justice issues.
Maintain communication with DBI contract manager and other funders
Administration and Operations
Develop and monitor program budget, including budgets for multiple funding sources
Oversee and monitor all contract requirements, including tracking deliverables reported from participating agencies and consolidating into report to funder
Coordinate recruitment and hiring for the program, in collaboration with Executive Director
Supervise DSCS MSROC staff members, including staff of the Citywide SRO Families United Collaborative
Ensure updates to subcontracts on an annual basis, and work with subcontractors to make sure contract requirements are met
Additional Responsibilities:
Serve as a liaison between the Collaborative and city agencies and advisory boards, including the Department of Building Inspection, SRO Task Force, Department of Public Health, Code Enforcement Outreach Program, and other relevant departments or boards
Serve as the program’s liaison with the citywide SRO Families United (SROFU) Collaborative
Represent MSROC at DSCS Coordinating Committee and All-Staff meetings
Maintain familiarity and working relationships with community organizations that work with low income tenants.
Serve as a resource and referral source for SRO tenants, SRO managers/owners, and other agencies on issues related to accessing services and stabilizing SRO hotels.
Other related duties as assigned
Required Qualifications/ Experience:
Management
Bachelors degree and three years of related experience in program planning and/or training or equivalent combination of education and experience
Demonstrated ability to create, monitor, and manage program budget
Two years experience with staff supervision
Experience in establishing and managing administrative systems
Experience managing a community organizing program a plus
Programming
Experience working with people from diverse backgrounds including multiply-diagnosed low-income populations, people who are marginally housed, lgbtq individuals, people of color and persons with disabilities
Experience in the fields of community organizing, tenant rights, affordable housing, supportive housing, and/or homelessness
Commitment to social and economic justice
Commitment to a community leadership development model
Other
Bilingual Spanish/English (verbal & written)
Knowledge of Microsoft Office programs such as Word, Excel and Outlook
Excellent skills in written and oral communication, conflict mediation, and meeting facilitation.
Ability to work independently and manage time effectively
Ability to work some evenings and weekends as required by program needs
Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgendered individuals, and persons with disabilities.