DESCRIPTION
Organization Overview
United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.

UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.

Position Overview
United Friends of the Children’s Pathways Housing Programs provides residents, ages 18-24, with housing and support services as they seek to obtain stable and secure housing, education, and employment. Under the direction of the Community Manager, the Property Management and Housing Coordinator will oversee the operations and maintenance of UFCs residential properties and ensure the residents keep their unit in clean and livable conditions. They will also be responsible for the outreach to affordable housing developers, leasing agents and other potential providers of permanent, stable housing options for former program participants.

The Property Management Housing Coordinator will work full-time standard business hours, Monday-Friday (except Tuesdays from 12-8pm) and weekends and evenings as necessary. While UFC’s downtown office will serve as the Property Management Housing Coordinator’s primary location, working remotely multiple days per week from and frequent travel between UFC’s housing sites across LA County is required.

Duties and responsibilities
Property Management & Housing
§ Oversee the operation and maintenance of UFC’s residential properties in accordance with required legal and quality standards
§ Act as the liaison to property management company(s) and staff members who serve UFC properties
§ Regularly assess the condition of the properties and communicate effectively regarding property needs and resident concerns
§ Facilitate the processing of permanent housing applications for youth
§ Prepare UFC residential properties for stakeholder site visits and/or inspection
§ Embrace UFC’s high performance standard in all housing sites and facilities operations

Youth Training and Counseling
§ Train youth regarding high standards of apartment maintenance and basic landlord/tenant issues
§ Supervise move-in and move-out procedures for the Pathways Housing Program sites
§ Inspect apartments on a quarterly basis at minimum, delivers violations to youth who do not comply with program or house rules and works with and coaches youth to correct violations when possible
§ Work with program staff to support youth in unit upkeep
§ Assist program alumni with linkages to permanent housing opportunities

Outreach
§Assist Community Manager in maintaining strategic relationships with internal and external stakeholders on behalf of UFC regarding housing policy concerns and affordable housing resources
§ Develop and sustain relationships with potential landlords of apartment sites in affordable and desirable areas to which youth could ultimately transition for permanent housing

Administrative
§ Records relevant housing information (including payments, compliance issues, and inspections) in UFC’s ETO database.
§ Maintains UFC properties apartment map document, caseload distribution list, and resident transition reporting
§ Maintain a current handbook of UFC’s housing and property management procedures
§ Regularly review and share relevant housing and property management data to evaluate effectiveness
§ Oversee the maintenance and expansion of a resource list of housing options for exiting youth

Other
§ Other duties as assigned

General UFC Responsibilities
§ Act as a role model within the organization to uphold and implement UFC’s organizational values
§ Embrace program evaluation that leads to excellence and impact
§ Build effective and empowering partnerships with the youth, community and each other
§ Create a fun and exciting environment that inspires learning and innovation
§ Communicate openly, honestly and with humility across all groups
§ Work together as one organization

Required Qualifications
§ Bachelor’s degree in a related field
§ 3+ years of experience in property management or related field, specifically related to leasing and apartment acquisition in a special population community setting
§ Working knowledge of Fair Housing Law, and other government housing regulations and programs, including Section 8, the Americans with Disabilities Act (ADA), HUD/ LAHSA contract standards, and Tax Credit (TCAC requirements)
§ Strong problem-solving and crisis intervention skills
§ Ability to establish and cultivate respectful relationships with people from diverse backgrounds
§ Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
§ Detail-oriented and organized with the ability to balance multiple competing priorities
§ Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values
§ Proficiency in Microsoft Word, Excel and Outlook applications
§ Must have valid CDL and an insured and operational vehicle

Preferred Qualifications
§ Property Management Certification
§ Master’s Degree in a related field
§ An understanding of and sensitivity to issues concerning former foster care youth
§ Experience working with affordable housing and/or in a non-profit setting connected to the Los Angeles Homeless Services Authority

HOW TO APPLY
jobapplicants@unitedfriends.org