Community Initiatives is a San Francisco-based nonprofit service organization providing more than 100 different nonprofit projects with fiscal sponsorship services including tax-exemption, accounting and financial oversight, payroll and benefits administration, risk management and insurance, legal review of contracts and agreements, grants administration, human resource services, social media and communications support, and strategic planning consulting. Our fiscally sponsored projects (FSPs) represent all nonprofit sectors––arts and culture, education, environment, health, human services, technology, social justice, public policy and advocacy, and pets and wild life. While the majority of our projects are located in the San Francisco Bay Area, several operate in other states, nationally, and globally.
Community Initiatives is seeking to hire a Senior Director that will report to the President & CEO, serve on the Leadership Team and be primarily responsible for ensuring quality services are delivered effectively and timely to projects, delivering on a strong customer service model with clear accountability for staff and functions, innovating in order to be responsive to current and future needs of projects, reducing risk, and managing a team of hard working Program Service Specialists.
Job Responsibilities
Oversees the work of the program services team as the initial point of contact for projects to ensure quality services are delivered effectively and timely.
Manages a team of four Program Service Specialists, ensuring team members are trained, supported, and understand their role and responsibilities, particularly in the areas of grants administration, review of contracts and agreements, insurance, lobbying, and adherence by projects to policies. Provides guidance and support to address and resolve problems and issues that may arise with project staff or volunteers.
Responsible for a discrete set of more complex projects and assigning new projects to members of the team. Continuously assesses assignments to ensure appropriate workloads and strong working relationships between Specialists and project staff and advisors.
Working with the CFO, develops and implements the customer service model and defines clear accountability and training for staff. Develops a process to assess effectiveness of customer service and refinement of the model/approach going forward on a regular basis.
Manages the semi-annual report and other tools to understand how the projects are performing, whether Community Initiatives is meeting their needs, and how their needs may be evolving. Uses these tools and other data to identify potential metrics to develop baseline data and understand changes to services, satisfaction, changing needs and interests, needed tools and resources, and innovations.
Lead contact with our insurance broker to mitigate risks and control costs.
Oversees the process to ensure Community Initiatives is registered appropriately in states where we do business.
Designs and leads a training program to build the capacity and capabilities of projects; considers partnerships with other organizations.
Leads process to implement strategic plan objectives and metrics for department.
Working with President & CEO and CFO, participates in process to screen new projects, discern viability and overall fit with Community Initiative’s mission and strategies.
Leverages network, makes presentations, authors thought-pieces and other activities to raise visibility and awareness of Community Initiatives among key audiences.
Participates on the Leadership Team, raising issues, leading projects and offering sound advice and relevant perspectives to ensure thoughtful decision-making for the organization.
Makes regular presentations to the Board of Directors in Board reports and at meetings about the work of his or her department and new potential projects.
Qualifications
Required:
B.S. or B.A. degree in a related field
Prior work experience of at least 10 years in a variety of roles and/or nonprofits
Prior work experience of at least 5 years managing a team
Prior experience of at least 3 to 5 years evaluating programs or projects, comfortable analyzing data
Strong strategic thinking, writing and verbal skills
Adept at reviewing non-profit financial reports
Strong experience and skills in use of systems and technology
Comfortable working with lawyers, reviewing legal opinions and contracts
Preferred:
Master’s or graduate degree in a related field (e.g., non-profit management or JD)
Understanding the field of fiscal sponsorship
Knowledge of the San Francisco Bay Area nonprofit and philanthropic community
Prior experience in a philanthropic organization and/or social purpose business
Familiarity with grantmaking, particularly government agreements and fee for service contracts
This is a full time position that includes excellent benefits and the salary is dependent upon experience.
Community Initiatives is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
How to apply
Interested candidates should submit a cover letter with salary expectations, resume, and writing sample to jobs@communityin.org