The Human Resources Associate works with and supports the Director of Human Resources to provide excellent administrative support and customer service to internal and external stakeholders in the areas of recruiting, compensation & benefits, employee relations, and risk management.
Established in 1985, Alameda County Community Food Bank is a fast-growing, dynamic organization at the forefront of hunger‐relief efforts in the Bay Area. As one of the most efficient, direct-impact organizations in the country, few nonprofits are as well-respected – or make such an impact on the community – than us. The Food Bank ranks among the top 1% of nonprofits with a 4-star rating nationwide by Charity Navigator for eight consecutive years and was recently voted “Best Charity in the East Bay” by East Bay Express. The Food Bank serves 116,000 people each month – primarily children and seniors – and distributes enough food for 25 million meals through our innovative programming and our extensive network of 240 food pantries, soup kitchens and other community partner organizations. We’re forward thinkers who encourage innovation in our work. We change lives and we’re having fun doing it! For more information, please visit http://www.accfb.org/about_us.
Essential Duties And Responsibilities
Administration
Organize and maintain personnel files
Prepare onboarding packages
Prepare employee handbooks for distribution
Schedule meetings, draft agendas, and take minutes
Compensation & Benefits
Work with middle managers to ensure accuracy of employee timecards
Work with Accounting Manager on bi-weekly payroll processing
Assist with employee benefits administration and annual open enrollment process
Respond to employee inquiries by articulating finer points of benefits programs in layman’s terms
Ensure that current employee information is processed through all compensation/benefit systems
Create benefits folders for new hires
Recruiting
Schedule and coordinate on-site interviews with hiring managers
Communicate with prospective candidates to confirm interview times and collect application forms
Employee Relations
Provide on-boarding to new employees to introduce policies & procedures, Food Bank organizational culture as well as required notices, safety, workers’ comp
Maintain and develop various communication tools such as monthly Food Bank staff calendar, bulletin board upkeep and intranet site
Develop and implement recurring employee relations events such as recognition, celebrations, and training programs
Maintain employee communications including employment, staff, and recognition boards
Customer service ambassador to both internal and external customers and volunteers
Other duties as assigned
Risk Management
Ensure proper background screenings, including DMV pull notices and DOT documentation are completed during pre-employment process
Work with employees to complete workers comp claim forms and ensure that injured employees are directed towards the proper medical attention
Knowledge Skills and Abilities:
Required:
Interest in human resources
At least one year administrative experience in a professional services environment
Advanced customer service skills in person, over the phone and through electronic communications
Professional appearance and demeanor
Intermediate to advanced public speaking skills
Attention to detail /precision in daily work product
Intermediate to advanced computer skills in MS Word, Outlook, Excel, and PowerPoint
Experience with cloud-based HRIS
Experience with applicant tracking systems and job board tools such as LinkedIn Recruiter
Excellent administrative/organizational skills
Ability to multi-task under strict timelines
Ability to work with constant interruptions
Preferred:
Bachelor’s degree in areas of human resources, business, or organizational development
PHR/PHR-CA or SHRM-CP designation(s)
Previous work experience in a client services field, such as the legal, operations, accounting, finance, and hospitality industries
Personal Attributes and Values
Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, and diversity.
Impeccable integrity and honesty.
Strong work ethic with an orientation towards constant innovation and process improvement
Innovative self-starter and problem solver with a bias towards action
Ability to work both independently and in a collaborative setting with people of diverse backgrounds/circumstances
Physical Requirements:
This position is in an office environment and involves some need for a flexible schedule to accommodate Food Bank events. The following physical activities are necessary in the performance of this job: ability to use a computer to accomplish the duties of the position, including writing and seeing.
How to apply
This is a full-time, non-exempt regular position. The starting salary range is $20.41-$21.55 per hour. We offer an outstanding benefit package including medical, dental, supplemental insurances, a matching 403(b), EAP, financial wellness and FSA as well as vacation, sick and holiday pay.
If you meet these qualifications, please apply electronically by sending your resume with cover letter to:
Human Resources Associate